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Crowne Plaza Knoxville Downtown University by IHG

401 West Summit Hill Dr, Knoxville, TN, US
4.0Very Good
Hotel amenities
Laundry
Non-Smoking
Parking
Gym
Pet Friendly

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Pick your check-in and check-out dates to view rooms and rates.

About this property

Crowne Plaza Knoxville Downtown University by IHG is a 3.5-star hotel located in the heart of Knoxville, Tennessee, within a 15-minute walk of the University of Tennessee and Knoxville Convention Center. The property sits 1.4 miles from Neyland Stadium and 1.5 miles from Thompson–Boling Arena, making it convenient for visitors to campus events and attractions. McGhee-Tyson Airport is a 15-minute drive away, with shuttle and taxi services available; a one-way taxi ride costs approximately $30.

The hotel features 197 guestrooms, including 2 suites, each equipped with a microwave, Smart television, and complimentary wireless internet. Rooms include either a bathtub or shower, complimentary toiletries, and a hair dryer. Guests appreciate the practical conveniences such as in-room safes and desks, with daily housekeeping service provided. The guestroom experience earns a strong 4.6 out of 5 rating for comfort.

Mahogany's Restaurant serves lunch and dinner on-site, while room service is available during limited hours. Buffet breakfasts are offered on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM for an additional fee. The property also features an indoor pool and a 24-hour fitness center for recreation. A 24-hour front desk, concierge services, and gift shops are available. The hotel maintains 10 meeting rooms and over 15,000 square feet of conference space, serving both leisure and business travelers.

Check-in begins at 3:00 PM and check-out is at 12:00 PM. Pets are welcome with a $25 non-refundable fee. The property has earned a 4.6 out of 5 overall rating from guests, with 100 percent recommendation rate.

Location & nearby attractions

A stay at Crowne Plaza Knoxville Downtown University by IHG places you in the heart of Knoxville, within a 15-minute walk of University of Tennessee and Knoxville Convention Center. This hotel is 1.4 mi (2.2 km) from Neyland Stadium and 1.5 mi (2.5 km) from Thompson–Boling Arena.
Distances are displayed to the nearest 0.1 mile and kilometer.

Knoxville Visitors Center - 0.1 km / 0.1 mi
Tennessee Vallley of Authority - 0.2 km / 0.1 mi
Market Square - 0.2 km / 0.1 mi
Maple Hall - 0.3 km / 0.2 mi
The Emporium Center - 0.3 km / 0.2 mi
Charles Krutch Park - 0.4 km / 0.3 mi
Regal Riviera - 0.5 km / 0.3 mi
East Tennessee History Center - 0.5 km / 0.3 mi
Knox Whiskey Works - 0.5 km / 0.3 mi
Tennessee Theatre - 0.5 km / 0.3 mi
Historic Southern Railway Station - 0.6 km / 0.4 mi
Knoxville Convention Center - 0.7 km / 0.4 mi
St. John's Episcopal Cathedral - 0.7 km / 0.5 mi
Sunsphere Tower - 0.8 km / 0.5 mi
First Baptist Church - 0.8 km / 0.5 mi

The nearest major airport is McGhee Tyson Airport (TYS) - 22.7 km / 14.1 mi

Rooms

Make yourself at home in one of the 195 guestrooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Dining

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Mahogany's Restaurant, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Amenities & features

Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Knoxville? This hotel has 15670 square feet (1456 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.

Getting here

15 minute drive from McGhee-Tyson Airport. Shuttles and taxis are available at the airport. Approximate one-way taxi charge is $30.
Sorry, no airport shuttle available.

Check-in & check-out

Check-in 3:00 PM
Check-out 12:00 PM
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Contactless check-out is available

Pet policy

  • Pets allowed
  • Only dogs and cats are allowed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • $25 non-refundable pet fee
  • Service animals complying with ADA Title lll regulations are allowed.

Fees & policies

  • Fee for buffet breakfast: approximately USD 17.00 per person
  • Self parking fee: USD 15 per day (in/out privileges)
  • Pet deposit: USD 40.00 per stay
  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45.0 per night

Know before you go

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).